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Claim a site made for you

Sometimes a web designer using Lentil builds a website for a business before the owner has asked, and sends the owner a link or a postcard. Here is how to look at that site, make it yours, or delete it if it is not for you.

Open your site

The site comes with one of two ways in. Both open the same page.

  • A claim link, sent by email or message. Open it in any browser.
  • A short code printed on a postcard, like ABCD-1234. Scan the QR code on the card, or type the short address printed on it. Capital or small letters both work, the dash is optional, and an O typed for a 0, or an I or L for a 1, still finds your site.

If the site has a PIN, the page asks for it first. The PIN came with your link or card. Without it, nobody can see the site.

The code works anywhere the link doesEverywhere you can use the claim link, in the browser or through an AI assistant, you can use the short code from the postcard instead.

Look around

The page shows the site as it would look live. Use the page menu in the bar at the bottom to move between its pages. The bar also shows the business name and, when there is one, the price.

Nothing is live yet. The site stays private until it is claimed, and the offer is open for a limited time.

Claim it

  1. Press Claim this site in the bar at the bottom.
  2. Sign in or create an account with your email. Lentil emails you a code to sign in.
  3. Choose where the site lives: a new workspace named after your business, or a workspace you already own.
  4. Choose a plan. Free is offered when the person who made the site allows it. Pro takes you to a secure checkout; nothing is charged until you pay there. See Plans, billing and credits for what each plan includes.

Once claimed, the site is yours. It goes live on its Lentil address, and you can edit it, publish it and connect your own domain.

Ask your assistant
A postcard says a website was made for my shop, with the code ABCD-1234. Show me what it looks like and what claiming it would cost.

Uses get_claim, get_claim_page, claim_site. Connect an assistant

Not interested? Delete the site

If you do not want the site, you can delete it yourself. You do not need an account.

  1. Press Not for me in the bar at the bottom.
  2. If you like, tell us why under Why not?, and add anything else under Anything else we should know? (up to 1,000 characters). Both are optional.
  3. Leave Don't send me mail about this again ticked to ask not to be mailed about it again, or untick it.
  4. Press Delete this site. To change your mind before then, press Keep it.

Deleting is permanentThe site and all its pages are removed right away. The claim link and the short code stop working, and the site cannot be brought back. A postcard for it that has not been printed yet is cancelled.

The reasons you can pick from are:

  • I don't need a website
  • I'm happy with my current site
  • I don't like the design
  • Some information is wrong
  • It costs too much
  • Something else

Your reason and note go to the people who made the site, so they can do better next time.

Ask your assistant
I got a postcard with the code ABCD-1234 about a website made for my business. I don't need one. Delete it, tell them I'm happy with my current site, and ask them not to mail me again.

Uses decline_claim. Connect an assistant

Limits and edge cases

  • An offer that has ended, or a site that was already claimed or deleted, shows Claim link unavailable.
  • Wrong PINs and mistyped codes are limited: after too many tries, wait a minute and try again.
  • If you are a member of the workspace that made the site, you cannot claim or delete it from the link. End the offer from that workspace instead.

From an AI assistant

An assistant connected to Lentil can do all of this for you. See AI assistants to connect one. Each tool takes the claim link's token or the short code from the postcard, and the PIN when the site has one.

  • get_claim: what is offered, the price, when the offer ends, its pages, and the workspaces you could claim it into.
  • get_claim_page: what one page says, with a screenshot.
  • claim_site with plan (free or pro) and target (new or one of your workspaces). The assistant shows you any charge and asks before confirming it.
  • decline_claim with an optional reason and note, and suppressMail (on unless you turn it off). It first shows what would be deleted and asks you; nothing is deleted until you agree.
Still have a question?Write to us from Help & support in the app's account menu, or from our contact page.
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Updated 9 November 2026