---
title: "Team and roles - Lentil docs"
description: "What owners, admins, members and clients can do in Lentil, how to invite people and how to change or remove someone's access."
url: https://uselentil.com/docs/team-and-clients
updated: 2026-11-13
site: "Lentil"
---

[Docs](https://uselentil.com/docs)

### Docs menuTeam and roles

# Team and roles

Invite your staff to work on every site in your workspace, and give a client a login that only shows the sites you pick. This page explains what each role can do, how invitations work and how to change someone's access.

## Roles

Everyone in a workspace has one role. Owners, admins and members are **staff**: they can open every site in the workspace. A **client** only sees the sites you give them.

| Role | What they can do |
| --- | --- |
| Owner | Full control, including billing and deleting the workspace. |
| Admin | Works on every site and manages users. |
| Member | Works on every site. |
| Client | Edits and publishes only the sites you pick. |

Here is the same thing in more detail:

| What | Owner | Admin | Member | Client |
| --- | --- | --- | --- | --- |
| Open sites | All | All | All | Assigned only |
| Edit and publish pages | Yes | Yes | Yes | Yes |
| Site settings, including form notifications | Yes | Yes | Yes | Yes |
| Read and manage the Inbox, reply to reviews | Yes | Yes | Yes | Yes |
| Create sites | Yes | Yes | Yes | No |
| Change a site's address, manage domains | Yes | Yes | Yes | No |
| Automations | Yes | Yes | Yes | No |
| See the AI credits balance | Yes | Yes | Yes | No |
| Delete or move a site | Yes | Yes | No | No |
| Invite people and change their access | Yes | Yes | No | No |
| Workspace settings and shared connections | Yes | Yes | No | No |
| See Billing and workspace credits history | Yes | Yes | No | No |
| Upgrade a site to Pro or switch it to Free, once the workspace has a subscription | Yes | Yes | No | No |
| Start the first Pro subscription, buy credits and domains, invoices and payment method | Yes | No | No | No |
| Delete the workspace | Yes | No | No | No |

Only an owner can make someone else an owner or change an owner. A workspace always needs at least one owner.

## Invite someone

1. Open **People** in the workspace menu of the sidebar. The page is titled **Users**. To invite someone to just one site, open **Users** under **Site** in that site's menu instead.
2. Press **Invite**. In **Invite someone**, type their **Email**.
3. Pick a **Role**: **Admin**, **Member** or **Client**. For a client, tick the sites they can work on under **Sites**. On a site's own **Users** page there is no list: the client gets that site.
4. Press **Send invite**. They get an email with a link to join your workspace.

Screenshot: The Invite someone dialog with Client selected and one site ticked.

Inviting a client to one site.

Invitations you have sent wait under **Pending invitations**, with when they were sent and when they expire. Press **Resend** to send the email again, or **Revoke** to cancel it so its link stops working.

### What the person you invited does

1. They open the link in the email. The page says **Join** and your workspace's name, and lists the websites they will work on.
2. They sign in with the address you invited, or create an account with it, using an email code or Google. See [Account and security](https://uselentil.com/docs/account).
3. They land in your workspace. Someone who joins only through an invitation does not get a workspace of their own.

A link that has expired, was canceled or was already accepted says so. Ask for a new one.

Ask your assistant

```
Invite daniel@example.com to my workspace as a client who can only work on the Rosa's Bakery site. Show me who is in the workspace and who is still pending afterwards.
```

Uses `list_workspaces`, `list_people`, `invite_person`. [Connect an assistant](https://uselentil.com/docs/ai-assistants)

## Change someone's access

Under **Members**, each person shows which sites they can open (**All sites** or the client's site names), when they were last active (for example **Active now**, **Yesterday** or **Never**) and their role. Use **Search by name or email** to find someone.

- **Change a role** with the role menu next to their name. The menu offers the roles you are allowed to give, each with a short description.
- **Make a client**: choosing **Client** for a staff member opens **Make client**. Tick the sites they can work on and press **Save**. They lose access to every other site.
- **Edit sites**: press **Edit** next to a client's sites, tick the sites they can work on and press **Save**. A client always keeps at least one site.
- **Remove** takes away all their access. In **Remove from workspace**, press **Remove**.

The app shows no **Remove** button on your own row, and the last owner shows **Only owner** instead of a Remove button and cannot be changed. To hand over ownership, make another person an owner first.

Only owners touch owners.An admin cannot change or remove an owner, and cannot give anyone the owner role. Only an owner can.

## Giving a client access

A client logs in to the same app, but sees only the sites assigned to them. They can edit and publish those sites, read the Inbox, change the site's settings and reply to reviews. They do not see the workspace's People, billing or AI credits balance, and they cannot create sites, manage domains or set up automations.

- Billing belongs to the workspace. An owner starts the subscription, buys domains and buys credits; admins can then upgrade more sites. See [Plans, billing and credits](https://uselentil.com/docs/billing).
- AI credits are shared by every site in the workspace.
- Running sites for many clients? Pro sites are billed at a per-site price that depends on how many sites you have: see [Plans, billing and credits](https://uselentil.com/docs/billing).

## Who can use it

- Owners and admins see **People** (and **Users** on each site), invite people, change roles and remove people. Members and clients do not see these pages.
- Only owners can give someone the owner role, cancel an owner invitation or change an owner. In the app, invite the person as an admin or member first, then pick **Owner** in their role menu.
- No plan is needed to invite people.

## Limits and edge cases

- An invitation lasts 7 days. **Resend** gives it a fresh 7 days. A pending invitation can be resent once every 5 minutes.
- One email address gets at most 5 invitation emails a day from a workspace, counting invites, re-invites and resends together. The app tells you how long to wait.
- Inviting an address that already has a pending invitation replaces it. Inviting someone who is already a member is refused.
- A workspace can have up to 100 pending invitations at a time.
- A client needs at least one site, and can be given up to 500.
- When a client is turned into a staff member, their list of sites is cleared, because staff see every site.
- The workspace's last owner cannot be demoted, removed or leave.

## From an AI assistant

An assistant connected to Lentil works as you, so it can only manage people when you are an owner or admin. See [AI assistants](https://uselentil.com/docs/ai-assistants) to connect one.

- `list_workspaces`: your workspaces, ids and your role in each.
- `list_people` with `organizationId`: members (with role, sites and last active) and pending invitations.
- `invite_person` with `email`, `role` and `siteIds` for a client. `resend_invitation` and `cancel_invitation` work on a pending invitation.
- `update_member`: change a role, or a client's sites (the list replaces the old one).
- `remove_member`: without `confirmed: true` it only returns a preview naming the person. An assistant removes someone only after you agree.

**Still have a question?**Write to us from **Help & support** in the app's account menu, or from our contact page.

[Contact support](https://uselentil.com/contact)

Updated 9 November 2026